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Darkwood PC

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Rant I_icon_minitimeThu 7 Jan 2021 - 4:40 #1

So I got this same response from 6 different people.
I got a whopping 5 tcash in total.
Really? Really?
Rant 2124373437 Rant 2124373437 Rant 2124373437 Rant 2124373437

This is now past the point of stupid and bordering on the realm of pure out idiocy.
I'm at a loss...

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Rona
January 06, 2021, 14:54 +0000
Hello there,

Thank you for your request! I sincerely apologize for the inconveniences. Please accept these 5 T-cash as compensation. It should appear the next time you enter the game.

If you have any other questions, I'll be happy to answer them. Have a nice day!
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Rant I_icon_minitimeThu 7 Jan 2021 - 7:10 #2

@Darkwood PC You Should Know from My posts that I'm as fed up as much if not more than you with what Playrix calls their "Help and Support" department of their Very Unbalanced Game!    scared

When they actually Do give me a Random reply to My multiple questions and complaints 9 times Out of 10 it's something similar to your post above. A Vague "sorry for your troubles"  Rolling Eyes or something utterly useless.  

Then the ever Not so popular reply when they try to make you feel like an idiot.  Rolling on floor

I've replied back to the "We've checked your account and see nothing wrong/the game is well balanced" reply so many times with something very close to:  If You Did check My account and saw nothing wrong You Need To Check Again Because there Is something wrong or I wouldn't have contacted You!  Rant 3015792079   Or Please Explain to Me How "this matter and/or that area ect" makes it a "Well Balanced Game" because it's Not!    hammer, doh

So I Join You In Your Rant!!   thumbs
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Rant I_icon_minitimeFri 8 Jan 2021 - 3:15 #3

@BKNBLK13 my question is can they vague that up a little more?
After my response to the 5 tcash  reply I got this.

If I lived in Dublin I'd find a large dog with a bowel issue and leave them something on the door step.

Possibly light it...

Rant 184931901
or just fling it...

Welcome to my nightmare!

Rona
January 07, 2021, 12:17 +0000
Hi there,

Thanks for reaching out and sharing your thoughts. Some aspects of the game really can be challenging and time-consuming, so I totally understand your frustration. However, let me assure you that our dev team works hard to ensure that the game is fun and entertaining for everyone. Feedback like yours really helps us improve the game, which is why we always share it with our developers.

I already passed your message on to them, and they'll see what they can do to take your suggestions on board. If you have any further concerns, please don't hesitate to let me know. Thanks for understanding. Have a good day!
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Rant I_icon_minitimeFri 8 Jan 2021 - 5:01 #4

Hi @Darkwood PC,

I got the same answer from Kathie yesterday as you got from Rona.
I was very surprised as I have no open request.lol!
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Rant I_icon_minitimeFri 8 Jan 2021 - 5:45 #5

@Darkwood PC OK 1st of all:   Rolling on floor  Rolling on floor  Rolling on floor 

2nd:  Definitely Light It, Ring The Doorbell Then Hide and Watch!!  Rant 1318044883

3rd: If I had any money to bet with I'd bet it All that Yes! They can become more vague than we can possibly begin to imagine  Rant 870808730 

At this point I wouldn't be surprised if they started replying with random quotes and bits of several things put together. Such as:  "Hey Mayor! Thanks for contacting us! We looked over your account and this is what we found ~ Twinkle Twinkle Little Star, Wonder Woman's Invisible Plane, To Be or Not To Be"  We've credited your account somehow or another.  Have a Beautiful day Mayor!"   Rant 3015792079   Rant 1343544342   Rant 3015792079

We would have pretty much the same information as we do now little to none.    Whatever

Help  I'm so tired I'm obviously delerious! Or they finally made me crack up completely  I don't know
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Rant I_icon_minitimeFri 8 Jan 2021 - 8:34 #6

@Medamana wrote:
Hi @Darkwood PC,

I got the same answer from Kathie yesterday as you got from Rona.
I was very surprised as I have no open request.lol!


@Medamana  Rolling on floor   Rant 1690591119   lol!
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Rant I_icon_minitimeFri 8 Jan 2021 - 11:43 #7

I tried telling them not to respond with their usual inane replies but to no avail...it’s always something along the lines above about the game being challenging, passing your thoughts to the devs or implying you’re stupid.....usually polite these days but mostly useless.
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Rant I_icon_minitimeFri 8 Jan 2021 - 12:33 #8

@BKNBLK13 wrote:
@Darkwood PC OK 1st of all:   Rolling on floor  Rolling on floor  Rolling on floor 

2nd:  Definitely Light It, Ring The Doorbell Then Hide and Watch!!  Rant 1318044883

3rd: If I had any money to bet with I'd bet it All that Yes! They can become more vague than we can possibly begin to imagine  Rant 870808730 

At this point I wouldn't be surprised if they started replying with random quotes and bits of several things put together. Such as:  "Hey Mayor! Thanks for contacting us! We looked over your account and this is what we found ~ Twinkle Twinkle Little Star, Wonder Woman's Invisible Plane, To Be or Not To Be"  We've credited your account somehow or another.  Have a Beautiful day Mayor!"   Rant 3015792079   Rant 1343544342   Rant 3015792079

OR........ "May you live long and prosper" ..... OR .. how about " May the odds be ever in your favor!"

Etc., etc., etc.      Razz
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Rant I_icon_minitimeFri 8 Jan 2021 - 17:39 #9

I feel like saying to them...may you have an interesting life.

REALLY mad at the rigging of the Big Screen Adventure, though.  I keep getting the inane replies too...

Does anyone know:  DO THEY HAVE A PHYSICAL PHONE NUMBER?!?  I would almost prefer wrestling with unintelligible accents and mazes of press 1 for this department than an impersonal chat.
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Rant I_icon_minitimeSat 9 Jan 2021 - 9:17 #10

I completely agree with you and I have also received such profane answers.
After the ProfV debacle, I actually became a bit more relaxed. In the beginning I always wanted to have every new profile picture, every new decoration and every perk and wanted to win every event.
But now I think "you can go f--- yourselves", because my life doesn't depend on these profile pictures, decorations and any coupons or perks.
That makes me take a deep breath and raise my middle finger. Rant 3428311192 Rant 3496324755
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Rant I_icon_minitimeMon 11 Jan 2021 - 4:40 #11

Never got nothing heck never got a response back!!!!
I have better chance my neighbor dog would response faster and have a better answer then the generic answer they give
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