So I got this same response from 6 different people.
I got a whopping 5 tcash in total.
Really? Really?
This is now past the point of stupid and bordering on the realm of pure out idiocy.
I'm at a loss...
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Rona
January 06, 2021, 14:54 +0000
Hello there,
Thank you for your request! I sincerely apologize for the inconveniences. Please accept these 5 T-cash as compensation. It should appear the next time you enter the game.
If you have any other questions, I'll be happy to answer them. Have a nice day!
BKNBLK13, Chorilandia and Kaytown Agrees with this post
@Darkwood PC You Should Know from My posts that I'm as fed up as much if not more than you with what Playrix calls their "Help and Support" department of their Very Unbalanced Game!
When they actually Do give me a Random reply to My multiple questions and complaints 9 times Out of 10 it's something similar to your post above. A Vague "sorry for your troubles" or something utterly useless.
Then the ever Not so popular reply when they try to make you feel like an idiot.
I've replied back to the "We've checked your account and see nothing wrong/the game is well balanced" reply so many times with something very close to: If You Did check My account and saw nothing wrong You Need To Check Again Because there Is something wrong or I wouldn't have contacted You! Or Please Explain to Me How "this matter and/or that area ect" makes it a "Well Balanced Game" because it's Not!
So I Join You In Your Rant!!
Kami2020, Chorilandia, Kaytown and Lil Bear Agrees with this post
@BKNBLK13 my question is can they vague that up a little more?
After my response to the 5 tcash reply I got this.
If I lived in Dublin I'd find a large dog with a bowel issue and leave them something on the door step.
Possibly light it...
or just fling it...
Welcome to my nightmare!
Rona
January 07, 2021, 12:17 +0000
Hi there,
Thanks for reaching out and sharing your thoughts. Some aspects of the game really can be challenging and time-consuming, so I totally understand your frustration. However, let me assure you that our dev team works hard to ensure that the game is fun and entertaining for everyone. Feedback like yours really helps us improve the game, which is why we always share it with our developers.
I already passed your message on to them, and they'll see what they can do to take your suggestions on board. If you have any further concerns, please don't hesitate to let me know. Thanks for understanding. Have a good day!
2nd: Definitely Light It, Ring The Doorbell Then Hide and Watch!!
3rd: If I had any money to bet with I'd bet it All that Yes! They can become more vague than we can possibly begin to imagine
At this point I wouldn't be surprised if they started replying with random quotes and bits of several things put together. Such as: "Hey Mayor! Thanks for contacting us! We looked over your account and this is what we found ~ Twinkle Twinkle Little Star, Wonder Woman's Invisible Plane, To Be or Not To Be" We've credited your account somehow or another. Have a Beautiful day Mayor!"
We would have pretty much the same information as we do now little to none.
I'm so tired I'm obviously delerious! Or they finally made me crack up completely
Darkwood PC and dnana1 Thinks this post is Awesome
I tried telling them not to respond with their usual inane replies but to no avail...it’s always something along the lines above about the game being challenging, passing your thoughts to the devs or implying you’re stupid.....usually polite these days but mostly useless.
BKNBLK13, Kaytown and Lil Bear Agrees with this post
2nd: Definitely Light It, Ring The Doorbell Then Hide and Watch!!
3rd: If I had any money to bet with I'd bet it All that Yes! They can become more vague than we can possibly begin to imagine
At this point I wouldn't be surprised if they started replying with random quotes and bits of several things put together. Such as: "Hey Mayor! Thanks for contacting us! We looked over your account and this is what we found ~ Twinkle Twinkle Little Star, Wonder Woman's Invisible Plane, To Be or Not To Be" We've credited your account somehow or another. Have a Beautiful day Mayor!"
OR........ "May you live long and prosper" ..... OR .. how about " May the odds be ever in your favor!"
Etc., etc., etc.
dnana1, BKNBLK13 and Kaytown Thinks this post is Awesome
I feel like saying to them...may you have an interesting life.
REALLY mad at the rigging of the Big Screen Adventure, though. I keep getting the inane replies too...
Does anyone know: DO THEY HAVE A PHYSICAL PHONE NUMBER?!? I would almost prefer wrestling with unintelligible accents and mazes of press 1 for this department than an impersonal chat.
I completely agree with you and I have also received such profane answers. After the ProfV debacle, I actually became a bit more relaxed. In the beginning I always wanted to have every new profile picture, every new decoration and every perk and wanted to win every event. But now I think "you can go f--- yourselves", because my life doesn't depend on these profile pictures, decorations and any coupons or perks. That makes me take a deep breath and raise my middle finger.
Medamana, Mic Miller, Hope1982, Stella Eaton, BKNBLK13, Eiggam and Lil Bear Agrees with this post
Never got nothing heck never got a response back!!!! I have better chance my neighbor dog would response faster and have a better answer then the generic answer they give