Cant make my own town on a new device

My wife and daughter play township on their iPads.  I thought I'd join them.

I installed Township on my iPad.  It opened up my wife's game.

I installed it on my iPhone, this time it brought up my daughters game.


My other daughter installed it on her iPhone, she got to create a new town (but got bored of the game anyway).

We are all under one Apple ID.  The accounts are not linked to facebook (yet).

Does anyone have any suggestions about how I could create my own game?

Thanks

Welcome to UTF, @Kanga. You need to create unique Apple ID accounts. You are confusing the app. (Hope you get them sorted.)

I bit the bullet and logged onto my iPad with a new Apple ID.  I reinstalled the game.  However it still opened up as my wife's game.

It isn't making much sense, in particular given all 5 devices use the same ID normally and 3 of them created new towns ok. 

Any other suggestions?

Thanks

It may be too late. Write support@playrix.com. Before you all go any further, take screenshots showing town/co-op ID codes, amount of coins and tcash,and town levels. Always write down your coin and tcash amounts before you leave the game. This is going to be difficult for you @Kanga as customer support is both overburdened and a pathetic joke.

I lost my baby town four updates ago and even bought a new tablet to get it off macOS. Wrote CS weeks ago and haven't heard back. Good luck with CS. (I wish there was more I could offer you.)

I eventually managed a workaround.  I restored my phone to factory settings, resintalled with a new Apple ID.  I was then able to create a new account, and then linked it to facebook.  When I went back on my iPad and linked my wife's game to my facebook account, it allowed me to choose which town I wanted to play.

I love a happy ending. (Welcome back, @Kanga.)