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TwoEgg

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Barn Upgrade Coupons I_icon_minitimeWed 30 Dec 2020 - 14:25 #1

Anyone else get robbed of a barn upgrade coupon?  I had enough tools for one upgrade and one coupon for an upgrade when I started working on the Santa room.  When completing Santa’s room I got another barn upgrade coupon.  But when the next Professor Verne weeklies came up and one of them was to upgrade my barn one time I used one coupon, but the second one wasn’t there.

Are we only allowed to have one saved at a time?  Or did I get robbed?  I can’t even request help as my help and support button hasn’t worked in months.
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Mic Miller

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Barn Upgrade Coupons I_icon_minitimeWed 30 Dec 2020 - 15:23 #2

I have had two Barn Upgrade coupons stored and used so maybe there was a Save command that didn't do its job? (It is either programmer error or operator error.) Smile
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Barn Upgrade Coupons I_icon_minitimeWed 30 Dec 2020 - 16:23 #3

@Mic Miller wrote:
I have had two Barn Upgrade coupons stored and used so maybe there was a Save command that didn't do its job? (It is either programmer error or operator error.) Smile

Thanx for your reply!  This happened once before after an event in which I won a barn upgrade.  I didn't get the coupon, but I also didn't have one already saved.  Back then my help and support button worked and they were able to rectify it.  That’s why I asked if maybe we could only have one at a time.  Guess I’ll just have to do without it.  It grates on me, but not much I can do.
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Barn Upgrade Coupons I_icon_minitimeWed 30 Dec 2020 - 22:15 #4

@TwoEgg wrote:
@Mic Miller wrote:
I have had two Barn Upgrade coupons stored and used so maybe there was a Save command that didn't do its job? (It is either programmer error or operator error.) Smile

Thanx for your reply!  This happened once before after an event in which I won a barn upgrade.  I didn't get the coupon, but I also didn't have one already saved.  Back then my help and support button worked and they were able to rectify it.  That’s why I asked if maybe we could only have one at a time.  Guess I’ll just have to do without it.  It grates on me, but not much I can do.

@TwoEgg, you can send them email at support@playrix.com.  Make sure you put your problem in the title and that your button doesnt work, they have known about that problem for a long time!  Dont forget your friend code, maybe that will reduce extra messages and save time.  Good luck!
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Barn Upgrade Coupons I_icon_minitimeThu 31 Dec 2020 - 6:24 #5

@TwoEgg A Lot of People Think Their Support Button Doesn't Work.   Barn Upgrade Coupons 2204663260  

However If You Press It Once and Wait For What Feels Like Forever and a Day  Sleep  It Will Open Up For You.   Barn Upgrade Coupons 1069687031

This "slight" malfunction started after an update back 6 months or so.  Barn Upgrade Coupons 2314632700
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