Unofficial Township Forum
Would you like to react to this message? Create an account in a few clicks or log in to continue.


Welcome to UTF. A friendly community full of helpful info for Township players.
 
HomeHome  PortalPortal  SearchSearch  FAQFAQ  RegisterRegister  Log inLog in  CalendarCalendar  
Latest topics
» The UTF Music Playlist
Lost my zoo before the update I_icon_minitimeby Chorilandia Yesterday at 23:37

» Town Design Thread
Lost my zoo before the update I_icon_minitimeby Daneborg Yesterday at 23:23

» I wish Playrix Would Add/Change:
Lost my zoo before the update I_icon_minitimeby Daneborg Yesterday at 0:19

» Beach Adventures (July 27 ~ August 24, 2021)
Lost my zoo before the update I_icon_minitimeby Chorilandia Wed 4 Aug 2021 - 23:30

» Songs of Township
Lost my zoo before the update I_icon_minitimeby Mic Miller Wed 4 Aug 2021 - 11:13

» Hey Doug!
Lost my zoo before the update I_icon_minitimeby douglasnorth Tue 3 Aug 2021 - 12:28

» Tutorials for beginners of Township Game
Lost my zoo before the update I_icon_minitimeby Downton Falls Mon 2 Aug 2021 - 14:34

» Unable to participate in Regatta
Lost my zoo before the update I_icon_minitimeby BlueSkyTown Mon 2 Aug 2021 - 0:59

» Town Visits
Lost my zoo before the update I_icon_minitimeby Kevsville Sun 1 Aug 2021 - 22:36

» Regatta Tasks & No. of 135pt tasks vs Co-op size (Racers)
Lost my zoo before the update I_icon_minitimeby Michelle Sat 31 Jul 2021 - 16:35

» What are your Tips & Tricks in Township?
Lost my zoo before the update I_icon_minitimeby Matmat Mon 26 Jul 2021 - 14:39

» Township Wiki
Lost my zoo before the update I_icon_minitimeby Mayfield Sun 25 Jul 2021 - 14:11

» How many here play on Windows?
Lost my zoo before the update I_icon_minitimeby Elby714 Sun 25 Jul 2021 - 0:36

» Random thoughts about commercials, tv shows, etc.
Lost my zoo before the update I_icon_minitimeby Michelle Sat 24 Jul 2021 - 17:58

» Buying Market Baskets
Lost my zoo before the update I_icon_minitimeby just4fun Fri 23 Jul 2021 - 15:33

» Ruler of the Mine 7/26/2021
Lost my zoo before the update I_icon_minitimeby Medamana Wed 21 Jul 2021 - 18:52

» Cloud PC for Win10 - Win11 to follow
Lost my zoo before the update I_icon_minitimeby Daneborg Tue 20 Jul 2021 - 16:04

» Image for The Great Gatsby/Golden Ticket
Lost my zoo before the update I_icon_minitimeby Downton Falls Tue 20 Jul 2021 - 15:49

» Um...Is My Signature Showing Up?
Lost my zoo before the update I_icon_minitimeby Downton Falls Tue 20 Jul 2021 - 14:43

» Disappearing crops
Lost my zoo before the update I_icon_minitimeby Buckeyes Tue 20 Jul 2021 - 0:04

» Recent Change to Township Wiki
Lost my zoo before the update I_icon_minitimeby Daneborg Mon 19 Jul 2021 - 10:57

» Top Contributor
Lost my zoo before the update I_icon_minitimeby Chorilandia Sat 17 Jul 2021 - 19:00

» HELPER requested / OFFERING help / GP tcash Accumulators Message Board!
Lost my zoo before the update I_icon_minitimeby Chorilandia Fri 16 Jul 2021 - 19:01

» Co-Op Ads
Lost my zoo before the update I_icon_minitimeby Wakanda Fri 16 Jul 2021 - 15:10

New topics
» Hey Doug!
Lost my zoo before the update I_icon_minitimeby Darkwood PC Sat 31 Jul 2021 - 21:31

» Unable to participate in Regatta
Lost my zoo before the update I_icon_minitimeby catlover88 Sat 31 Jul 2021 - 17:34

» Random thoughts about commercials, tv shows, etc.
Lost my zoo before the update I_icon_minitimeby Michelle Fri 23 Jul 2021 - 17:59

» Beach Adventures (July 27 ~ August 24, 2021)
Lost my zoo before the update I_icon_minitimeby Lil Bear Fri 23 Jul 2021 - 14:10

» Buying Market Baskets
Lost my zoo before the update I_icon_minitimeby Buckeyes Thu 22 Jul 2021 - 22:02

» Ruler of the Mine 7/26/2021
Lost my zoo before the update I_icon_minitimeby Medamana Wed 21 Jul 2021 - 18:52

» Tutorials for beginners of Township Game
Lost my zoo before the update I_icon_minitimeby Downton Falls Tue 20 Jul 2021 - 16:07

» Cloud PC for Win10 - Win11 to follow
Lost my zoo before the update I_icon_minitimeby Daneborg Tue 20 Jul 2021 - 16:04

Lost my zoo before the update

Go down
AuthorMessage

Bobcat Paradise

Member
Bobcat Paradise
Member

Posts : 97
Likes : 15
Join date : 2020-08-19



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeSat 7 Nov 2020 - 13:15 #1

I lost my zoo before the update and Uyen N. said he would restore everything I lost and to send him a list, I sent the list and then heard nothing back. the update came out and I don't think they are going to help me as I have sent quite a few request since then and no one is getting back to me anymore.  
 
Is any one else having this issue?
Back to top Go down
View user profile

Kimber

Prior Member
Kimber
Prior Member

Posts : 183
Likes : 127
Join date : 2020-10-04



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeSat 7 Nov 2020 - 13:43 #2

@Bobcat Paradise wrote:
I lost my zoo before the update and Uyen N. said he would restore everything I lost and to send him a list, I sent the list and then heard nothing back. the update came out and I don't think they are going to help me as I have sent quite a few request since then and no one is getting back to me anymore.  
 
Is any one else having this issue?

No I have not got update yet, but I am having problems myself. Saying lost connection takes forever to get to neighbor's town zoo ect. I have up half the time with support
Back to top Go down
View user profile

Downton Falls

Admin
Downton Falls
Admin

Posts : 2208
Likes : 1394
Join date : 2020-04-06



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeSat 7 Nov 2020 - 13:54 #3

@Bobcat Paradise it says under your profile IOS/Android. Is that right? I ask because losing your zoo was a common issue with Windows, not other versions scratch
Back to top Go down
View user profile

Bobcat Paradise

Member
Bobcat Paradise
Member

Posts : 97
Likes : 15
Join date : 2020-08-19



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeSat 7 Nov 2020 - 15:00 #4

I play on both, its my windows game that lost it, since posting here I got an email saying they fixed it! when I take out an enclosure it says building complete and then disappears. i go back to the enclosures tab and now I have to pay for the enclosure!!
Back to top Go down
View user profile

Downton Falls

Admin
Downton Falls
Admin

Posts : 2208
Likes : 1394
Join date : 2020-04-06



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeSun 8 Nov 2020 - 1:39 #5

@Bobcat Paradise wrote:
I play on both, its my windows game that lost it, since posting here I got an email saying they fixed it! when I take out an enclosure it says building complete and then disappears. i go back to the enclosures tab and now I have to pay for the enclosure!!

Ah okay, I added windows to your platforms Lost my zoo before the update 3951035613

Yep a big problem with windows. I hope the new update has fixed it, though your problem occurred prior to this update, you will unfortunately have to continue pushing Playrix CS. Despite them seemingly ignoring you, your only choice is to bombard them with requests for help Smile
Back to top Go down

Bobcat Paradise Agrees with this post

View user profile

Bobcat Paradise

Member
Bobcat Paradise
Member

Posts : 97
Likes : 15
Join date : 2020-08-19



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeMon 9 Nov 2020 - 14:38 #6

I kept replying to the email they sent telling me it was fixed telling them my problem and now they sent me one saying they closed the issue because of inactivity on it!!
So I take it they don't want to deal with it anymore!!!
Back to top Go down
View user profile

dnana1

Senior
dnana1
Senior

Posts : 576
Likes : 237
Join date : 2020-04-22



Lost my zoo before the update Empty
Lost my zoo before the update I_icon_minitimeMon 9 Nov 2020 - 16:08 #7

Send them another one and keep replying to them. I know people who kept bombarding them, as Downton says, and its unfortunately sometimes taken weeks, but they got fixed. Keep at it! Good luck!
Back to top Go down

Downton Falls Agrees with this post

View user profile
Lost my zoo before the update
Back to top
Page 1 of 1
Similar topics
-
» Update 10 o.O
» The Lost Crown - Trilogy!!!
» iOS6 Update Issues
» FYI: New CB11 and Gui12 update
» Lost in Space ~ The Pod

Permissions in this forum:You cannot reply to topics in this forum
Unofficial Township Forum :: ~Groups~ :: New Group Category-
Jump to: