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» Post pictures of your town to be shown on our Twitter & Instagram page! :)
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» Multiple PC User Accounts & Multiple Towns on One Device
Seeking Helpful tips! I_icon_minitimeby Daneborg Yesterday at 21:17

» Pick Talk (for goldpassers)
Seeking Helpful tips! I_icon_minitimeby Rainglaze Yesterday at 15:04

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Seeking Helpful tips! I_icon_minitimeby Daneborg Tue 21 Sep 2021 - 20:11

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» Another Update
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» Regatta 135 point Task Charts
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Virginia_gardens

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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 0:17 #1

Hey admin and other forum users I’m trying to figure out how to post pictures here and I see the great little file upload but for some reason it keeps telling me that it’s still too large. Does anyone have any tips for uploading pictures of the correct size?
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Arial Heights

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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 1:32 #2

Hi Virginia_gardens, Really sorry you’re having bother with this. I’ll ask one of the Admin tech wizards to get back to you on this, unless one of our lovely members can help in the mean time. Smile
Hope you’re enjoying the forum apart from this, great to have you here.
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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:00 #3

Thanks Arial Very Happy

Virginia I have had a look and adjusted some sizes. What size pic are you trying to upload? Will it work now? Smile
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Willow Mist

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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:25 #4

Is there a way to contact TS regarding the missing event prize? my in-game 'help' is a 'Townbot' that informs me that because i don't have it i must have already gotten it.

thx,
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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:29 #5

Unfortunately Playrix have made contacting them for help very difficult as you have found out Willow Mist. Are you on FB?
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Willow Mist

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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:40 #6

no I'm not on FB and don't ever want to be. Just found on the original TS forum the link below that got me a response to my personal email. will update as i get info/responses. others may find this helpful, just go to the bottom of the long picture description and it gives a link to contact them when the in-game doesn't work:

https://forum.playrix.com/showthread.php?251375-How-To-Contact-Township-Support-(iOS-Android-Kindle)

https://playrix.helpshift.com/a/township/?p=web&l=en&contact=1

the second link may come in handy for everyone to have as they can send tickets directly . . . yes, i'm a stinker . . .  Razz
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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:42 #7

Fantastic Willow Mist Very Happy

Thanks that's really helpful thumbs

BTW I feel the same about FB Mad
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Willow Mist

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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:55 #8

I put a copy of the second link in the "hammer time" thread thinking there will be a lot of frustrated people like me. At least if you get the first email you know your 'ticket' didn't go into cyberspace to be eaten by those pesky spacebots . . . .

oh and if you feel the need to clean up this thread, feel free to delete any of my posts lol lol
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Seeking Helpful tips! I_icon_minitimeMon 27 Apr 2020 - 2:58 #9

@Willow Mist wrote:
I put a copy of the second link in the "hammer time" thread thinking there will be a lot of frustrated people like me. At least if you get the first email you know your 'ticket' didn't go into cyberspace to be eaten by those pesky spacebots . . . .

Thanks, yes the missing land expansion seems to have effected lots of players, so a good idea Very Happy

....lol, pesky spacebots...... rofl,lol rofl,lol rofl,lol
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Seeking Helpful tips! I_icon_minitimeTue 28 Apr 2020 - 0:37 #10

Seems so many players did not get the land expansion coupon,
I won’t know until they offer us an expansion, and by then if it hasn’t been fixed, I bet they will say it’s too late lol. So here’s hoping I got it.
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CaseMoline

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Seeking Helpful tips! I_icon_minitimeTue 28 Apr 2020 - 3:15 #11

Virginia, 
Hello.
You didn't say what type of device you are using so I am going to tell you how I did it. Ok?
Ok.

The forum states that the largest picture can only be .244 megabytes which equals 244 kilobytes (kilobytes being smaller) (please I mean no disrespect...I don't know what you know so I am explaining it how I would to my own daughter) Smile

I use my phone to play so it's the Android platform.
I wanted to use my TS profile picture as my avatar so (in TS) I took a screenshot of the "pop-up" where you can choose which pic to use for your profile.
Then, on my phone I opened my Gallery app., Found the pic and simply cropped it. It was aprox 493 mb but when cropped it reduced down to 13.96 kb,

So.....the short version is lol try cropping the unnecessary parts to reduce size.

Sweet! Smile
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Virginia_gardens

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Seeking Helpful tips! I_icon_minitimeTue 28 Apr 2020 - 5:00 #12

Thanks for the helpful hints y’all I’m going to try posting it again and we’ll see. Unfortunately CaseMoline I wish it were as simple as that for me I’m not an android user so I don’t have that platform to use but I’m sure I’ll figure something out. 🙃


Yay!!! It worked thanks everybody!
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Darkwood PC

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Seeking Helpful tips! I_icon_minitimeTue 28 Apr 2020 - 20:04 #13

We play with pics all the time. 
We have the Photoshop express app on our PC to crop any thing that needs it.
Then we use the regular paint to resize it
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Jo

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Seeking Helpful tips! I_icon_minitimeWed 20 May 2020 - 20:17 #14

Hello Downton, 
I see that I have 8 Thanks, I don't understand from where they are. How can I add a "Thank" to someone profile ? Thanks   lol!
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Seeking Helpful tips! I_icon_minitimeWed 20 May 2020 - 20:41 #15

@Jo wrote:
Hello Downton, 
I see that I have 8 Thanks, I don't understand from where they are. How can I add a "Thank" to someone profile ? Thanks   lol!
.
You can find details 'HERE' Jo Very Happy
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Seeking Helpful tips! I_icon_minitimeThu 21 May 2020 - 6:13 #16

Sometimes simply cropping doesn’t help.
I wish all devices would add a resize feature, thus enabling the whole pic to be shown.
On my pc, I have photoshop, paint shop pro, and the regular paint.
But, tablets cannot carry such programs smoothly, so I’m stuck.

geek
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Darkwood PC

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Seeking Helpful tips! I_icon_minitimeSun 24 May 2020 - 22:18 #17

Cuddz wrote:
Sometimes simply cropping doesn’t help.
I wish all devices would add a resize feature, thus enabling the whole pic to be shown.
On my pc, I have photoshop, paint shop pro, and the regular paint.
But, tablets cannot carry such programs smoothly, so I’m stuck.

geek
Try Adobe Photoshop Express it works on all platforms and is great for cropping and resizing. Look for it in your app store. It is free.
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CaseMoline

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Seeking Helpful tips! I_icon_minitimeMon 25 May 2020 - 0:56 #18

I found a nifty app called 
Photo Compress for Android on Google PlayStore
It's free, has a very no-nonsense simple to operate user interface and there are no ads. None. At all. And it's free.

https://play.google.com/store/apps/details?id=com.saawanapps.photocompress


Anyway..... here's my good tip for today Smile
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Seeking Helpful tips! I_icon_minitimeWed 27 May 2020 - 10:58 #19

@Darkwood PC wrote:
Cuddz wrote:
Sometimes simply cropping doesn’t help.
I wish all devices would add a resize feature, thus enabling the whole pic to be shown.
On my pc, I have photoshop, paint shop pro, and the regular paint.
But, tablets cannot carry such programs smoothly, so I’m stuck.

geek
Try Adobe Photoshop Express it works on all platforms and is great for cropping and resizing. Look for it in your app store. It is free.
Doh..could I get anymore stupid lol... I have that on pc too and it never entered my head to install it on the tablet...thank you Gary
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