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» 3 Year Anniversary!
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Mic Miller Yesterday at 22:49

» Say Hello!
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Gracie Tue 19 Oct 2021 - 16:43

» Welcome to our discussions section
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Kess Fitz Mon 18 Oct 2021 - 23:17

» Delay in the regatta
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Daneborg Mon 18 Oct 2021 - 20:52

» Player Ads
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby McElligott Mon 18 Oct 2021 - 18:43

» Top Contributor
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Kaytown Fri 15 Oct 2021 - 17:11

» Seasonal Task of "Earn Coins"
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Mayfield Thu 14 Oct 2021 - 20:33

» Co-Op Ads
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Tessa Tiger Wed 13 Oct 2021 - 20:36

» Windows Lucky Towns
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Daneborg Tue 12 Oct 2021 - 22:34

» Playrix Info from T&B
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Mayfield Tue 12 Oct 2021 - 21:17

» In a Co op where Leader is completely inactive
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Neighbor Jane Mon 11 Oct 2021 - 16:07

» Hi!
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby BlueSkyTown Mon 11 Oct 2021 - 5:32

» Game Update
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Chorilandia Sun 10 Oct 2021 - 18:46

» Golden Ticket-What's required to finish
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Neighbor Jane Sun 10 Oct 2021 - 3:37

» Another Update
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Downton Falls Sat 9 Oct 2021 - 23:57

» Windows Update 8.61.1 Available
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Lil Bear Sat 9 Oct 2021 - 18:31

» Way too many building materials arriving, even before I've levelled up enough t.
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby RuthsTown Wed 6 Oct 2021 - 18:14

» Township Corn Maze 2021
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Chorilandia Tue 5 Oct 2021 - 0:27

» Race of champions, tasks really hard?
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby SweetTater Mon 4 Oct 2021 - 18:19

» Cross Stitch Patterns as Design Ideas???
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Chorilandia Sat 2 Oct 2021 - 23:44

» Lucky Town How-to Post Link
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Daneborg Fri 1 Oct 2021 - 1:05

» Delayed Start ROC
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby just4fun Wed 29 Sep 2021 - 17:38

» Pick Talk (for goldpassers)
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Mayfield Wed 29 Sep 2021 - 4:21

» Multiple PC User Accounts & Multiple Towns on One Device
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Daneborg Tue 28 Sep 2021 - 21:45

New topics
» 3 Year Anniversary!
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby JulieCoffeeQueen Yesterday at 20:13

» Playrix Info from T&B
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Lil Bear Tue 12 Oct 2021 - 8:07

» Seasonal Task of "Earn Coins"
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Daneborg Sun 10 Oct 2021 - 20:45

» Hi!
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby jobanje Sun 10 Oct 2021 - 10:48

» Game Update
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Downton Falls Sun 10 Oct 2021 - 2:28

» Golden Ticket-What's required to finish
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby catlover88 Sat 9 Oct 2021 - 19:11

» In a Co op where Leader is completely inactive
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby catlover88 Tue 5 Oct 2021 - 20:12

» Windows Update 8.61.1 Available
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeby Daneborg Tue 5 Oct 2021 - 13:58


Windows Update Starting to Roll Out

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Downton Falls

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Windows Update Starting to Roll Out - Page 4 Empty
Windows Update Starting to Roll Out - Page 4 I_icon_minitimeTue 13 Oct 2020 - 21:14 #1

First topic message reminder :

You guys have waited long enough! So glad to see Playrix has not forgotten its Window players! Windows Update Starting to Roll Out - Page 4 2566289090 


Windows Update Starting to Roll Out - Page 4 Window12


Township Mobile FB wrote:

Dear Windows players, the long-awaited version of the game for you is just around the corner, yay! Make sure to check this information 👇
✔ Connect your game to your Facebook account not to lose the progress if you re-install it;
✔ To do that, go to Settings, click on the "Facebook disconnected" button, and enter your FB details;
✔ Voila, you're all set!
Are you guys excited about it? 😻
.
.
.
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Darkwood PC

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeSun 1 Nov 2020 - 0:08 #58

Yes they did the right thing @douglasnorth.
Now have them just be patient.
It took me 6 days to recover my town last time.

Have they sent a report from the new town?
Did they send the friend code from the new town and the friend code from the old town?
Hopefully they had a screen shot with there level, coins, and tcash available.
Include the Co-op code, co-op leader's town name and level, and other co-op member's and levels are also helpful.

They should get their old town back as long as they can prove it's theirs's.
Hence all the info.

I had to report in-game and by email to finally get a response.
But when I got the response it was fixed.


Try clicking this link and filling out the form there

You can also contact us by filling out this form. We'll do our best to help you solve the issue!


Are you making sure you respond to any emails you get even if you are only restating the same information?
If you don't respond they will think the issue is fixed.
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microlies

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeSun 1 Nov 2020 - 9:14 #59

@douglasnorth wrote:
@microlies wrote:
I read here I have to unistall and reinstall the game but it didn´t work it let me in level 1  but I am afraid I lost my city

Don't lose hope, your old town is still out there somewhere.

We have two players in our co-op with the same problem. They were able to get to level 19 with their new towns and rejoin our co-op, but now they each have two towns in the co-op, the old higher level one that is not updated that they can't access and the new lower level one they are trying to level up on.

They have both contacted Customer Support, but no real answers back yet.

MY QUESTION IS: If CS is able to do something about it, which town are they going to end up with?

Doug
Windows laptop
Level 61
Co-op The Seeds We Sow
You are right I don´t know what my husband did but he could get me in facebook and my game was there it asked "you have two accounts click which one you want to play with level 1 - level 65" I click in 65 and everything was as it should be!! Thanks for giving hope when we thought we had lost our cities Smile
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Willow Mist

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 2 Nov 2020 - 14:43 #60

it looks doubtful that the two versions will be synced as the regattas aren't timed correctly? unless they fixed that overnight . . .

nope its regatta started today . . . mobile starts tomorrow
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BlueSkyTown

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 2 Nov 2020 - 20:02 #61

@Willow Mist wrote:
it looks doubtful that the two versions will be synced as the regattas aren't timed correctly? unless they fixed that overnight . . .

nope its regatta started today . . . mobile starts tomorrow
I'm playing both Windows 10 PC Township and mobile...My Windows 10 Regatta starts Tuesday as well.
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Willow Mist

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 2 Nov 2020 - 23:33 #62

@BlueSkyTown wrote:
@Willow Mist wrote:
it looks doubtful that the two versions will be synced as the regattas aren't timed correctly? unless they fixed that overnight . . .

nope its regatta started today . . . mobile starts tomorrow
I'm playing both Windows 10 PC Township and mobile...My Windows 10 Regatta starts Tuesday as well.
I have both as well but my Windows Regatta started this morning . . .
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BlueSkyTown

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeTue 3 Nov 2020 - 0:50 #63

Hmmm, not sure what's going on  Windows Update Starting to Roll Out - Page 4 2124373437 dancing banana
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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeTue 3 Nov 2020 - 1:18 #64

me gets the feeling we aren't the only ones that don't know what's going on . . . lol lol
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Villette

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeThu 5 Nov 2020 - 20:35 #65

Knock me over with a feather! (from the duck pond, ha!) I had no idea they updated the Windows game! I'm so excited! I had been playing my Android game exclusively because there was just more going on there, but my Windows game is much farther along! I updated out of the Windows store no problems. I don't even know what to do first!
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BlueSkyTown

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeSun 15 Nov 2020 - 23:34 #66

Either no one is chatting in my coop or the chat is broken lol, hard to tell really!  bounce


Edited to say:  just went back into game and there is NO printed letters etc, no town name on my sign!
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Downton Falls

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 16 Nov 2020 - 0:31 #67

@BlueSkyTown wrote:
Either no one is chatting in my coop or the chat is broken lol, hard to tell really!  bounce

Edited to say:  just went back into game and there is NO printed letters etc, no town name on my sign!

Firstly, lol Rolling on floor

Secondly........   affraid That is not good sad
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Darkwood PC

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 16 Nov 2020 - 1:16 #68

@BlueSkyTown wrote:
Either no one is chatting in my coop or the chat is broken lol, hard to tell really!  bounce


Edited to say:  just went back into game and there is NO printed letters etc, no town name on my sign!

I try to leave a note every time I log in.
But that hasn't been very often recently.

I see we are still clinging to 1st though Smile

I will have to check town signs now Sad
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Bobcat Paradise

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 16 Nov 2020 - 1:43 #69

the chat is broken!!!!!! 
restart the game to see who needs help or read new chats
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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 16 Nov 2020 - 1:45 #70

@Darkwood PC wrote:
@BlueSkyTown wrote:
Either no one is chatting in my coop or the chat is broken lol, hard to tell really!  bounce


Edited to say:  just went back into game and there is NO printed letters etc, no town name on my sign!

I try to leave a note every time I log in.
But that hasn't been very often recently.

I see we are still clinging to 1st though Smile

I will have to check town signs now Sad
reducing the game down to the task bar and reopening it works sometimes
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Downton Falls

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Windows Update Starting to Roll Out - Page 4 I_icon_minitimeMon 16 Nov 2020 - 1:59 #71

When they stopped supporting Windows 8 to play township, I stopped for a while. Then when I got Windows 10 I decided to start again, but lost my old town. I now have a very young game on Windows (I haven't had much time to play it).  Currently it is saying it can't connect to server and if I want to play on the same town to try again later. I mean really?

 So I can't play it at all. It is just opening to a brand new town right now. I guess my town is going to have to wait some more Sad
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