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» This is scheduled to start (for all or test group?) February 19.
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Sweet Week  I_icon_minitimeby Neighbor Jane Thu 18 Feb 2021 - 17:02

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Sweet Week  I_icon_minitimeby Neighbor Jane Mon 15 Feb 2021 - 17:09

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Sweet Week  I_icon_minitimeby cemblack Fri 12 Feb 2021 - 23:52

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Sweet Week  I_icon_minitimeby cemblack Fri 12 Feb 2021 - 21:48

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Sweet Week  I_icon_minitimeby Medamana Mon 8 Feb 2021 - 13:57

Sweet Week

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Sweet Week  I_icon_minitimeThu 8 Oct 2020 - 19:15 #1

Sweet Week 15th Nov 2020


Yes it started yesterday.
I slept all day yesterday.

Sweet week is one of my favorite events though.
I.E. an event I can actually win if I have the time to play it.

Sweet Week info from our fabulous @Downton Falls

The only thing I can think of right now is to make the specialty items.
Book, chef's hat, spatula, and table clothes.
Set a timer to pick up the bags. 
Don't let it get to you.
If you start getting rushed.
Stop for a minute. Go visit some ones town.
Send a helicopter or 5.
Have a cupa something.
I find Macallum's works well for me to calm my nerves.
Then have another crack at it Sweet Week  Icon_smile

Sweet Week  Darkwo10
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 10:26 #2

Hi,
I'm playing TS on Windows and am glad that the new update finally rolled out.

After I started to play this "sweet week" event I realised that I cannot buy lollies to calm the customers!
Everytime I click on the lollipops a window opens but I can only read that you should buy the lollipops without any button to buy them.
Does anyone else have the same problem on Windows? Is this a bug?

Thx in advance!
Kaytown


Last edited by Kaytown on Sun 15 Nov 2020 - 11:34; edited 1 time in total
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 12:32 #3

@Kaytown wrote:
Hi,
I'm playing TS on Windows and am glad that the new update finally rolled out.

After I started to play this "sweet week" event I realised that I cannot buy lollies to calm the customers!
Everytime I click on the lollipops a window opens but I can only read that you should buy the lollipops without any button to buy them.
Does anyone else have the same problem on Windows? Is this a bug?

Thx in advance!
Kaytown
and this is what I see:

Sweet Week  9k=



Thanks in advance for any help!
Kaytown
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 12:52 #4

@Kaytown I am tagging @Darkwood PC

He may be able to help you Very Happy

Also @douglasnorth and @BlueSkyTown have you or any of your teammates suffered this problem?

Thanks

ETA I used up my lollies on my Android just to check, and can confirm it isn't an issue on this platform. At least not for me. So we will wait to hear from Windows players. The problem is, they may still have lollies left right now making it impossible for them to check if they have the same problem Sweet Week  3951035613
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 15:25 #5

I'm playing on windows 10 and I can't buy lollipops either; I'm getting the same pop-up others. 
                    crying Question confused
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 15:52 #6

@Michelle wrote:
I'm playing on windows 10 and I can't buy lollipops either; I'm getting the same pop-up others. 
                    crying Question confused

Thanks for reporting your issue @Michelle It sounds like a windows glitch then Sad

I think the best thing any of you can do is report it via CS to Playrix. Make sure that they are aware there is  a problem.
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 21:16 #7

I sent an email to playrix about the lollipop issue. Now I wait.  Ugh, That means I have to actually check my email.  Rolling Eyes  I haven't done that in a month or  umm  3.   Maybe.   Hadn't planned on checking on any mail so soon so hopefully they have something good to say, like WE FIXED ALL YOUR ISSUES!!  HAVE A GREAT DAY!
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Sweet Week  I_icon_minitimeSun 15 Nov 2020 - 21:56 #8

Playrix Customer Support
November 15, 2020, 21:07 +0000
Dear player,

We've received your request and we’ll be in touch very soon! While you're waiting, please check out our Web Support Portal - https://playrix.helpshift.com/webchat/a/township/. We hope it'll help and you'll keep enjoying the game! But if you're still experiencing problems, please reply to this message. We're always here to help you!

Township Support Team










michellemolnar
November 15, 2020, 21:07 +0000
There are several of us participating in Sweet Week that are unable to buy lollipops to keep customers happy. There is no button to click enabling us to buy lollipops. Will you PLEASE FIX THIS PROBLEM? BTW, The mine is having the same issue.
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Sweet Week  I_icon_minitimeMon 16 Nov 2020 - 2:37 #9

@Michelle that is the canned response to everything.
Reply to it with the issue from the original email.
The TST has a way of closing out requests even if it is them
 that hasn't responded for a certain period of time.

And if you don't here from them in a couple of days reply to the email again.
squeak squeak squeak
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Sweet Week  I_icon_minitimeMon 16 Nov 2020 - 3:56 #10

@woodyville is having the same problem but with the mine.
She can't buy pick or anything in there.
I can't confirm that since I don't need to buy any mine tools.
I will check the lollis though.

* I get the same message buy lollis with tcash*


*I have won some from playing the HoL*


Last edited by Darkwood PC on Mon 16 Nov 2020 - 4:03; edited 1 time in total (Reason for editing : additional thoughts)
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Sweet Week  I_icon_minitimeMon 16 Nov 2020 - 5:17 #11

@Darkwood PC I figured it was a typical "form letter". @woodyville I don't need mining tools either; I was referring to when I did. (trying to get every bit of use out of the light the way booster) 

 I have won 2 lollipops from HoL; but I only play if I absolutely have to or to complete a task.

AND, AND, AND    MORE EMAIL!!?   Rolling Eyes   Whiskey Tango Foxtrot!   They need to just fix the problem and let everyone go about happily wandering and wondering around in their town. Or visiting others.

I'll try to get my email checked by Fri. or Wed.
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Sweet Week  I_icon_minitimeMon 16 Nov 2020 - 6:14 #12

Yes, I am having the can't buy lollipops issue also, I'm not sure if anyone in the coop is having the same issue because our chat is broken also!  (haven't tried to buy picks yet)
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Sweet Week  I_icon_minitimeMon 16 Nov 2020 - 12:23 #13

I have a small town on Windows 10 and can buy additional lollipops.
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Sweet Week  I_icon_minitimeMon 16 Nov 2020 - 16:02 #14

Playrix must have fixed the issue, because I can now buy lollipops. I can't copy and paste a screenshot in here (too big) even after cropping it to next to nothing.  3 lollipops cost 12 T-Cash!  5 for 18 T-cash and 10 for 28 T-cash. At those prices I'll do without them.  

I don't know about the mine, I'm not using any tools until the next Ore Galore.
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Sweet Week  I_icon_minitimeTue 17 Nov 2020 - 4:49 #15

Sent a report from ingame, got the "form letter" and they fixed it within AN HOUR! Thank you! Very Happy
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Sweet Week  I_icon_minitimeFri 27 Nov 2020 - 18:52 #16

I still can't talk to my team other than via the regatta message board every 12 hours. Reported it multiple times. My one team mate has had a frozen zoo for weeks now, she can't even click on the ground clearings team to remove them from the page, she's reported it loads of times, even I've reported it for her, but even after a download from playrix, it's still f#"*ed.
It's so frustrating, you wait nearly a year for the update, and then the bugs and glitches that are happening makes your heart sink again.
 Mad
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Sweet Week  I_icon_minitimeFri 27 Nov 2020 - 19:49 #17

Same here for the co-op chat.
Most of the time I just type it and hope everyone eventually see it.
I check daily but nothing on a new update.
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Sweet Week  I_icon_minitimeFri 27 Nov 2020 - 20:42 #18

Sweet Week  Giphy

Me with my tea wondering if it's fixed today
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Sweet Week  I_icon_minitimeSun 29 Nov 2020 - 20:11 #19

Thank you Downton

BTW. Nope, my game is still not fixed after reporting it again. I know there's a pandemic, but they managed to roll out a huge update, so surely there's someone there who can address the issue that a lot of us seem to have.?


Anyway RIP Dave "Darth Vader" Prowse
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