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How do you delete all your personal data? I_icon_minitimeby Mic Miller Today at 17:47

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How do you delete all your personal data? I_icon_minitimeby Downton Falls Yesterday at 23:34

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How do you delete all your personal data? I_icon_minitimeby Rainglaze Thu 17 Jun 2021 - 21:46

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How do you delete all your personal data? I_icon_minitimeby Mic Miller Wed 16 Jun 2021 - 11:10

» RoC FAQ by T&B and the Leaders of Township /June 15-21
How do you delete all your personal data? I_icon_minitimeby Arial Heights Wed 16 Jun 2021 - 0:22

» Question about selling houses
How do you delete all your personal data? I_icon_minitimeby cemblack Tue 15 Jun 2021 - 0:57

» Great Freight (6-14-21)
How do you delete all your personal data? I_icon_minitimeby Lil Bear Mon 14 Jun 2021 - 16:33

» NEW DECOR BLOG in the making!!! NEED IDEAS AND INPUT!!!
How do you delete all your personal data? I_icon_minitimeby Matmat Sat 12 Jun 2021 - 19:22

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How do you delete all your personal data? I_icon_minitimeby Adarsh13 Sat 12 Jun 2021 - 11:46

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How do you delete all your personal data? I_icon_minitimeby Mic Miller Thu 10 Jun 2021 - 23:32

» My First Stab....
How do you delete all your personal data? I_icon_minitimeby BKNBLK13 Thu 10 Jun 2021 - 1:59

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How do you delete all your personal data? I_icon_minitimeby sue Wed 9 Jun 2021 - 17:49

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How do you delete all your personal data? I_icon_minitimeby Lutka48 Tue 8 Jun 2021 - 20:31

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How do you delete all your personal data? I_icon_minitimeby Mayfield Wed 2 Jun 2021 - 21:50

» WTFIT??? The acronym thread
How do you delete all your personal data? I_icon_minitimeby Downton Falls Wed 2 Jun 2021 - 18:59

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» Delayed Start ROC
How do you delete all your personal data? I_icon_minitimeby Rainglaze Thu 17 Jun 2021 - 11:30

» Lucky Coupon, June 19, 2021
How do you delete all your personal data? I_icon_minitimeby dnana1 Wed 16 Jun 2021 - 20:03

» Great Freight (6-14-21)
How do you delete all your personal data? I_icon_minitimeby Mic Miller Mon 14 Jun 2021 - 14:09

» Next Regatta Season
How do you delete all your personal data? I_icon_minitimeby Darkwood PC Mon 14 Jun 2021 - 11:54

» Question about selling houses
How do you delete all your personal data? I_icon_minitimeby CaseMoline Sun 13 Jun 2021 - 1:32

» RoC FAQ by T&B and the Leaders of Township /June 15-21
How do you delete all your personal data? I_icon_minitimeby Chorilandia Sat 12 Jun 2021 - 21:06

» Transfer My Game
How do you delete all your personal data? I_icon_minitimeby sue Tue 8 Jun 2021 - 14:52

» Ruler of the mine 6/7
How do you delete all your personal data? I_icon_minitimeby Mike Mon 7 Jun 2021 - 14:00

How do you delete all your personal data?

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CaseMoline

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How do you delete all your personal data? Empty
How do you delete all your personal data? I_icon_minitimeTue 6 Oct 2020 - 5:50 #1

There is a question on the Township sub-Reddit that asks:

"I want to delete the game and all my data but am having issues doing so."


He has gone to Help and Support and went thru the steps to delete personal data and then the service bot disappeared and he couldn't get it to come back.

He is "trying to find an answer for what to do after this part has been completed but nothing deleted."


Thanks,
Case ^•ﻌ•^
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Kimber

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How do you delete all your personal data? Empty
How do you delete all your personal data? I_icon_minitimeFri 9 Oct 2020 - 1:06 #2

He needs to make sure he removed permission for the game to have access to the phone data ect... Before he delete the game go to apps clear data to game. That should remove everything if he does the steps
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Eiggam

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How do you delete all your personal data? Empty
How do you delete all your personal data? I_icon_minitimeFri 9 Oct 2020 - 12:33 #3

I am afraid the question as is is not really precise.

The answer from @Kimber is how to delete data from the phone/tablet. Reinstalling the game on the same phone/tablet will re-fetch the data.
 
I assume the user is asking how to delete the game data from the Playrix server and that is why they contacted support? I am surprised by the comment that nothing was deleted. If Playrix has deleted data, then the game should be reset to level 1. If that didn't happen, contacting support is the only way to get the Playrix personal data removed. If the bot doesn't respond, contact support directly https://playrix.helpshift.com/webchat/a/township?l=en&p=web
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