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How do you delete all your personal data? I_icon_minitimeby Lil Bear Yesterday at 21:51

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How do you delete all your personal data? I_icon_minitimeby Rainglaze Yesterday at 21:25

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How do you delete all your personal data? I_icon_minitimeby Neighbor Jane Yesterday at 16:12

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How do you delete all your personal data? I_icon_minitimeby Chorilandia Fri 24 Sep 2021 - 1:10

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How do you delete all your personal data? I_icon_minitimeby Downton Falls Thu 23 Sep 2021 - 19:05

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How do you delete all your personal data? I_icon_minitimeby Mic Miller Thu 23 Sep 2021 - 16:14

» Dealer coupon - how to use them and max amount you can store.
How do you delete all your personal data? I_icon_minitimeby Chorilandia Wed 22 Sep 2021 - 23:40

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How do you delete all your personal data? I_icon_minitimeby dnana1 Wed 22 Sep 2021 - 16:04

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How do you delete all your personal data? I_icon_minitimeby Daneborg Tue 21 Sep 2021 - 23:20

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How do you delete all your personal data? I_icon_minitimeby Mic Miller Tue 21 Sep 2021 - 16:41

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How do you delete all your personal data? I_icon_minitimeby Medamana Mon 20 Sep 2021 - 16:49

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How do you delete all your personal data? I_icon_minitimeby Chorilandia Mon 20 Sep 2021 - 3:34

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How do you delete all your personal data? I_icon_minitimeby Michelle Sat 18 Sep 2021 - 19:33

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How do you delete all your personal data? I_icon_minitimeby Mayfield Fri 17 Sep 2021 - 18:13

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How do you delete all your personal data? I_icon_minitimeby Daneborg Thu 16 Sep 2021 - 22:17

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How do you delete all your personal data? I_icon_minitimeby just4fun Thu 16 Sep 2021 - 20:57

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How do you delete all your personal data? I_icon_minitimeby Matmat Wed 15 Sep 2021 - 17:56

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How do you delete all your personal data? I_icon_minitimeby Kevsville Wed 15 Sep 2021 - 8:45

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How do you delete all your personal data? I_icon_minitimeby Nerico Sat 11 Sep 2021 - 23:45

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How do you delete all your personal data? I_icon_minitimeby Mayfield Sat 11 Sep 2021 - 18:27

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How do you delete all your personal data? I_icon_minitimeby Mic Miller Mon 6 Sep 2021 - 10:45

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How do you delete all your personal data? I_icon_minitimeby Lil Bear Sun 5 Sep 2021 - 11:37

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How do you delete all your personal data? I_icon_minitimeby douglasnorth Thu 2 Sep 2021 - 10:22

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How do you delete all your personal data? I_icon_minitimeby Michelle Thu 2 Sep 2021 - 4:53

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» Multiple PC User Accounts & Multiple Towns on One Device
How do you delete all your personal data? I_icon_minitimeby Daneborg Yesterday at 21:17

» Pick Talk (for goldpassers)
How do you delete all your personal data? I_icon_minitimeby Rainglaze Yesterday at 15:04

» Locked Co-Op Emblem Frames
How do you delete all your personal data? I_icon_minitimeby Daneborg Tue 21 Sep 2021 - 20:11

» Msg to Members feature in Co-Op
How do you delete all your personal data? I_icon_minitimeby Daneborg Mon 20 Sep 2021 - 16:12

» COVID-Let’s talk about it!
How do you delete all your personal data? I_icon_minitimeby Gracie Mon 20 Sep 2021 - 14:18

» Delay in the regatta
How do you delete all your personal data? I_icon_minitimeby Chorilandia Mon 20 Sep 2021 - 12:29

» Another Update
How do you delete all your personal data? I_icon_minitimeby Downton Falls Sat 18 Sep 2021 - 22:54

» Regatta 135 point Task Charts
How do you delete all your personal data? I_icon_minitimeby Mayfield Wed 15 Sep 2021 - 20:10

How do you delete all your personal data?

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CaseMoline

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CaseMoline
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How do you delete all your personal data? Empty
How do you delete all your personal data? I_icon_minitimeTue 6 Oct 2020 - 5:50 #1

There is a question on the Township sub-Reddit that asks:

"I want to delete the game and all my data but am having issues doing so."


He has gone to Help and Support and went thru the steps to delete personal data and then the service bot disappeared and he couldn't get it to come back.

He is "trying to find an answer for what to do after this part has been completed but nothing deleted."


Thanks,
Case ^•ﻌ•^
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Kimber

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Kimber
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How do you delete all your personal data? Empty
How do you delete all your personal data? I_icon_minitimeFri 9 Oct 2020 - 1:06 #2

He needs to make sure he removed permission for the game to have access to the phone data ect... Before he delete the game go to apps clear data to game. That should remove everything if he does the steps
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Eiggam

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Eiggam
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How do you delete all your personal data? Empty
How do you delete all your personal data? I_icon_minitimeFri 9 Oct 2020 - 12:33 #3

I am afraid the question as is is not really precise.

The answer from @Kimber is how to delete data from the phone/tablet. Reinstalling the game on the same phone/tablet will re-fetch the data.
 
I assume the user is asking how to delete the game data from the Playrix server and that is why they contacted support? I am surprised by the comment that nothing was deleted. If Playrix has deleted data, then the game should be reset to level 1. If that didn't happen, contacting support is the only way to get the Playrix personal data removed. If the bot doesn't respond, contact support directly https://playrix.helpshift.com/webchat/a/township?l=en&p=web
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