Hammer Time Event Tips

First topic message reminder :

Hi it’s me again, just some info on the new Hammer Time event:

Hammer Time Event Tips

1. Fuel: every 5 minutes you will get 1 fuel, it needs 5 fuel to play the mini driving game. That means you can play once every 25 minutes or wait longer to accumulate more fuel before playing. There is no competition in the event, YOU CAN PLAY AT YOUR OWN PACE.

UPDATE: There is a maximum of 25 stored fuel. That means it will stay at 25 and won’t add more if you wait longer. (Every 125 minutes you can get 25 fuel)

2. Room: if you finish renovating the room by end of event, you get to keep the room and change the colours and materials after if you want. If you don’t finish renovating the room, the room will be blocked and you can’t open it after.

3. Tickets: if you fall off the cliff in the driving game, you can pay 3 TCASH to continue for the first time. IF YOU DON’T PAY TO CONTINUE, you will not get the tickets you have earned so far. There will be a warning screen to tell you how many tickets you will get if you insist on exiting the game

The event will last for 7 days

It would have been nice if you could have chosen a reward in Hammer Time, I got four red paint, but I’d have been happier with a land expansion 

Has anyone completed the event and not receive the land expansion coupon? That is my situation at the moment. All my land is available to develop, but i never received the coupon when I finshed the room.

Hope have you tried clicking on a land expansion square and seeing if an option to build it free comes up?

I did Stella. It just shows the normal saws, axes, etc and the cost of expansion....108,000 coins. I sent a report in game. Hopefully, Ill hear something soon. I guess I'm a tad impatient, i just want to finish my zoo and i suppose im hoping Im not the only one this happened to.

I don’t think you’re alone in this from what I’ve read and I hope that your lack of voucher will be resolved quickly! 

Hi Everybody.

The "Missing Land Expansion" reward is widespread. The official forum and at least 4 FB pages I read are flooded with people asking "Where's my free land expansion?"

Most have reported the problem using the in-game reporting mechanism but so far have only received the automated / robo answers. Persistence eventually got a reply that the problem is being forwarded to the developers.

In the likelihood that they will retroactively credit the reward it might be best to get your name in by reporting it yourself. It's a way of getting "your name on the list" should they provide a fix or at least an explanation.

Good luck to you all

Good Luck everyone with this.
Personally and I guess for many others, we won’t know whether we have received it until further land is given to us to expand. Shame they don’t appear until you need them, however it’s never been a problem before.

For those of us with all the land already there's no way to tell if you got it or not.

However, from the sheer number of people saying that they try to expand and it's asking for tools and coins leads them, and me, to believe they didn't get the free expansion at all.

This may truly be a glitch that they will eventually acknowledge / fix

I just finished the event and I also didn't get the expansion...

Thanks @cdosr. Since I registered here i haven't been regularly on the "Offical" forum. Ill be sure to keep on eye on both forums for now.

if you missed the rewards and need to find a way to contact support but the 'townbot' won't let you pass try here:

https://playrix.helpshift.com/a/township/?p=web&l=en&contact=1

I got my ticket submitted and already replied to the email they sent me.

Thanks, I just tried that, let's see if it works

I also didn't get my coupon, checked with other members of my co-op some have some have not. So there is a cliche. I have reported and have had a reply saying they will pass on to the devs. So it's a case of wait and see