Playrix has to question the promotional value TM on FB. This cannot be good for sales and word-of-mouth marketing.
I completely agree @Mic Miller Although as I say I found some responses amusing, I would not be amused if I was Playrix. This type of feedback under anything TM posts is abundant. I am surprised there seems to be no moderation or monitoring on their TM page. Posts with bad language are left, most companies I imagine would remove them rather quickly.
I understand they get an overwhelming amount of traffic on the FB site, but there doesn't appear to be any attempt whatsoever to clean it up. I am a FB novice so maybe I am being unfair and this is normal practice for all companies?
Playrix has to question the promotional value TM on FB. This cannot be good for sales and word-of-mouth marketing.
I completely agree @Mic Miller Although as I say I found some responses amusing, I would not be amused if I was Playrix. This type of feedback under anything TM posts is abundant. I am surprised there seems to be no moderation or monitoring on their TM page. Posts with bad language are left, most companies I imagine would remove them rather quickly.
I understand they get an overwhelming amount of traffic on the FB site, but there doesn't appear to be any attempt whatsoever to clean it up. I am a FB novice so maybe I am being unfair and this is normal practice for all companies?
This isn’t normal for any company surely? I genuinely thought that when they ‘closed the forum to concentrate on FB’ that is what they meant.
Well, it's normal when a game is doing a plethora of questionable things. People weren't wrong in their comments about the t cash event.
I played a game, some time ago, that had terrible dialog going on, and it was on their main forum. No swearing ar anything like that. But there was lots of hate, all aimed at problematic things in game, no customer support, etc.
But I also find some of the comments amusing.
Incidentally, I did notice, on their facebook page, they have let Verne's experiements get buried, when they used to have it stickied with their other events/announcements. But if you go to that thread and read the comments, I can see why that happened.
Zealous, that made me curious, so I went to Playrix FB. And yes, the Experiments you really have to search for. No wonder with all those comments! And it‘s not the only topic. Also the ROC and ofcourse the Cash Splash event are way down the page with terrible comments (terrible for Playrix). Topics like zoo destruction and the good old flags I did not find.
I never go on the TM page, I go right to Family and its a horrible mess. They keep trying to herd everybody into dedicated threads and its just not working, I feel so bad for the mods. It seems like Playrix doesnt really care if people are successful at their game or not. They closed the very helpful official forum and threw everybody into the morass of Facebook to drown in garbage and confusion.
I wonder if their interest in FB is mostly just to have a place to make announcements.
In early days of social media, firms all felt they needed to have FB pages because every like or user post went on the users timeline and lots of extra people saw it. FB was a way to get free publicity. Now that FB gives us more privacy controls, I’m not sure how much extra visibility it gives them these days. Still, pretty much every game of any size has its FB page and is forever bribing and cajoling people to post there, with contests and rewards.
You do kind of wonder how much FB reads there or if they even care when posts run pretty negative.
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