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» Buccaneer - town level 23 - cream and syrup tasks
Store "New" won't go away I_icon_minitimeby Lil Bear Mon 3 May 2021 - 8:12

Store "New" won't go away

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TheCrow

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Store "New" won't go away Empty
Store "New" won't go away I_icon_minitimeFri 12 Jun 2020 - 18:44 #1

Hello,

These past few days, the Store icon that shows there's something new keeps staying with the number 1. Specifically it shows the Decorations have something new when there's nothing new in it.

Anyone have any idea why this is happening or how to fix it?

Regards,
TC.
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Downton Falls

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Store "New" won't go away I_icon_minitimeFri 12 Jun 2020 - 20:08 #2

We get glitches with Township sometimes. One of them is in the store, showing you have something new when you have already looked and should stop showing something new on the store icon.

We get a similar problem with the events board occasionally. There was one that kept showing an exclamation mark above the events board. It didn't matter that we had viewed it a million times already rofl,lol

If it is definitely a decoration it is displaying new for you and you aren't missing something new in the other sections of the store. There isn't a lot you can do. It could right itself when you actually do get a new decoration or it could likely be fixed when the next update comes out.

If it doesn't resolve itself, you will need to use the in game support and put a ticket in with Playrix explaining your issue. Unfortunately we always get a Bot deal with our queries at first, and sometimes they give a useless answer and shut our open ticket on us! If this happens just persist, and open a new ticket and you will eventually get a reply from a human Very Happy
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TheCrow

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Store "New" won't go away I_icon_minitimeFri 12 Jun 2020 - 21:23 #3

Thanks for your reply. I guess I'll have to get used to it then! XD
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Store "New" won't go away I_icon_minitimeSun 14 Jun 2020 - 22:52 #4

Have you checked the event decos, there is a new one in there.
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Darkwood PC

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Store "New" won't go away I_icon_minitimeMon 15 Jun 2020 - 1:13 #5

TC on the off chance do you play on iPhone?
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