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Store "New" won't go away I_icon_minitimeby Kaytown Fri 15 Oct 2021 - 17:11

» Welcome to our discussions section
Store "New" won't go away I_icon_minitimeby Mayfield Fri 15 Oct 2021 - 5:53

» Seasonal Task of "Earn Coins"
Store "New" won't go away I_icon_minitimeby Mayfield Thu 14 Oct 2021 - 20:33

» Co-Op Ads
Store "New" won't go away I_icon_minitimeby Tessa Tiger Wed 13 Oct 2021 - 20:36

» Windows Lucky Towns
Store "New" won't go away I_icon_minitimeby Daneborg Tue 12 Oct 2021 - 22:34

» Playrix Info from T&B
Store "New" won't go away I_icon_minitimeby Mayfield Tue 12 Oct 2021 - 21:17

» In a Co op where Leader is completely inactive
Store "New" won't go away I_icon_minitimeby Neighbor Jane Mon 11 Oct 2021 - 16:07

» Hi!
Store "New" won't go away I_icon_minitimeby BlueSkyTown Mon 11 Oct 2021 - 5:32

» Game Update
Store "New" won't go away I_icon_minitimeby Chorilandia Sun 10 Oct 2021 - 18:46

» Golden Ticket-What's required to finish
Store "New" won't go away I_icon_minitimeby Neighbor Jane Sun 10 Oct 2021 - 3:37

» Another Update
Store "New" won't go away I_icon_minitimeby Downton Falls Sat 9 Oct 2021 - 23:57

» Windows Update 8.61.1 Available
Store "New" won't go away I_icon_minitimeby Lil Bear Sat 9 Oct 2021 - 18:31

» Way too many building materials arriving, even before I've levelled up enough t.
Store "New" won't go away I_icon_minitimeby RuthsTown Wed 6 Oct 2021 - 18:14

» Say Hello!
Store "New" won't go away I_icon_minitimeby Daneborg Tue 5 Oct 2021 - 1:21

» Township Corn Maze 2021
Store "New" won't go away I_icon_minitimeby Chorilandia Tue 5 Oct 2021 - 0:27

» Race of champions, tasks really hard?
Store "New" won't go away I_icon_minitimeby SweetTater Mon 4 Oct 2021 - 18:19

» Cross Stitch Patterns as Design Ideas???
Store "New" won't go away I_icon_minitimeby Chorilandia Sat 2 Oct 2021 - 23:44

» Lucky Town How-to Post Link
Store "New" won't go away I_icon_minitimeby Daneborg Fri 1 Oct 2021 - 1:05

» Delayed Start ROC
Store "New" won't go away I_icon_minitimeby just4fun Wed 29 Sep 2021 - 17:38

» Pick Talk (for goldpassers)
Store "New" won't go away I_icon_minitimeby Mayfield Wed 29 Sep 2021 - 4:21

» Multiple PC User Accounts & Multiple Towns on One Device
Store "New" won't go away I_icon_minitimeby Daneborg Tue 28 Sep 2021 - 21:45

» Ruler of the mine and Mine time question
Store "New" won't go away I_icon_minitimeby Mayfield Mon 27 Sep 2021 - 23:58

» Windows Update 8.6.0 Available
Store "New" won't go away I_icon_minitimeby Daneborg Mon 27 Sep 2021 - 14:46

» I wish Playrix Would Add/Change:
Store "New" won't go away I_icon_minitimeby Mayfield Sun 26 Sep 2021 - 19:54

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» Playrix Info from T&B
Store "New" won't go away I_icon_minitimeby Lil Bear Tue 12 Oct 2021 - 8:07

» Seasonal Task of "Earn Coins"
Store "New" won't go away I_icon_minitimeby Daneborg Sun 10 Oct 2021 - 20:45

» Hi!
Store "New" won't go away I_icon_minitimeby jobanje Sun 10 Oct 2021 - 10:48

» Game Update
Store "New" won't go away I_icon_minitimeby Downton Falls Sun 10 Oct 2021 - 2:28

» Golden Ticket-What's required to finish
Store "New" won't go away I_icon_minitimeby catlover88 Sat 9 Oct 2021 - 19:11

» In a Co op where Leader is completely inactive
Store "New" won't go away I_icon_minitimeby catlover88 Tue 5 Oct 2021 - 20:12

» Windows Update 8.61.1 Available
Store "New" won't go away I_icon_minitimeby Daneborg Tue 5 Oct 2021 - 13:58

» Way too many building materials arriving, even before I've levelled up enough t.
Store "New" won't go away I_icon_minitimeby RuthsTown Mon 4 Oct 2021 - 22:11

Store "New" won't go away

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TheCrow

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Store "New" won't go away I_icon_minitimeFri 12 Jun 2020 - 18:44 #1

Hello,

These past few days, the Store icon that shows there's something new keeps staying with the number 1. Specifically it shows the Decorations have something new when there's nothing new in it.

Anyone have any idea why this is happening or how to fix it?

Regards,
TC.
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Downton Falls

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Store "New" won't go away I_icon_minitimeFri 12 Jun 2020 - 20:08 #2

We get glitches with Township sometimes. One of them is in the store, showing you have something new when you have already looked and should stop showing something new on the store icon.

We get a similar problem with the events board occasionally. There was one that kept showing an exclamation mark above the events board. It didn't matter that we had viewed it a million times already rofl,lol

If it is definitely a decoration it is displaying new for you and you aren't missing something new in the other sections of the store. There isn't a lot you can do. It could right itself when you actually do get a new decoration or it could likely be fixed when the next update comes out.

If it doesn't resolve itself, you will need to use the in game support and put a ticket in with Playrix explaining your issue. Unfortunately we always get a Bot deal with our queries at first, and sometimes they give a useless answer and shut our open ticket on us! If this happens just persist, and open a new ticket and you will eventually get a reply from a human Very Happy
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Store "New" won't go away I_icon_minitimeFri 12 Jun 2020 - 21:23 #3

Thanks for your reply. I guess I'll have to get used to it then! XD
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Store "New" won't go away I_icon_minitimeSun 14 Jun 2020 - 22:52 #4

Have you checked the event decos, there is a new one in there.
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Darkwood PC

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Store "New" won't go away I_icon_minitimeMon 15 Jun 2020 - 1:13 #5

TC on the off chance do you play on iPhone?
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